Driver version 20.100.7.1: For Windows® 10 using 3168, 3165, 7265, 17265 Intel® Wireless Bluetooth® 22.20.0 driver has been updated to include functional and security updates. Users should update to the latest version. Dialogic® System Release 6.0 PCI for Windows® Release Update 5 Document Revision History This Revision History summarizes the changes made in each published version of the Release Update for Dialogic ® System Release 6.0 PCI for Windows, which is a document that has been and is intended to be periodically updated throughout the lifetime. Windows 10® Service Update 275 for Dialogic System Release 6.0 PCI for Windows The System Release 6.0 PCI Windows Service Update Edition consists of the Core Runtime Package, SNMP Component Manager, ISDN Protocols, Global Call Protocols, Development Package containing all the software required to develop an application and Demos. Making any other changes to the driver files may break the installation process. To install the Android USB driver on Windows 10 for the first time, do the following: Connect your Android device to your computer's USB port. From Windows Explorer, open Computer Management. In the Computer Management left pane, select Device Manager.
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Symptoms
Your CD or DVD drive is not seen in File Explorer (called Windows Explorer in Windows 7 and earlier versions of Windows), and the device is marked with a yellow exclamation point in Device Manager. Additionally, after you open the device's Properties dialog box, one of the following errors is listed in the Device status area:
Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
The device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
A driver (service) for this device has been disabled. An alternate driver may be providing this functionality. (Code 32)
Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)
This issue may have occurred after one of the following situations:
You upgrade the Windows operating system.
You install or uninstall CD or DVD recording programs.
You uninstall Microsoft Digital Image.
There are various reasons why a CD or DVD drive is not detected. The resolutions that are listed in this article may help solve some instances but not all instances of this problem. You may also need to contact your hardware manufacturer for assistance with your hardware.
Resolution
For each of the following methods, click on the header, and it will open to show you more info:
Method 1: Windows 7 and 8.1 - Use the Hardware and Devices troubleshooter
For Windows 10, skip to Method 2.
In Windows 7 and 8.1, to open the Hardware and Devices troubleshooter, follow these steps:
Press the Windows logo key + R to open the Run dialog box.
Type control in the Run dialog box, then press Enter.
In the Search box in Control Panel, type troubleshooter, and then click Troubleshooting.
Under the Hardware and Sound item, click Configure a device. If you are prompted to enter an administrator password or provide confirmation, type the password or provide confirmation.
If your problem is not solved, try the next method.
Method 2: Check BIOS settings and chipset drivers
Verify the drive is activated in the BIOS. BIOS systems vary by device. If you are not sure how to verify the drive settings in your device’s BIOS, contact the manufacturer of your device.
Also, verify with the manufacturer of the computer if the drive came with it, or the manufacturer of the drive if it was purchased separately that the chipset drivers for the device are current.
If your problem is not solved, try the next method.
Method 3: Update or reinstall the driver
To update the driver, search for the driver on the device manufacturer's website, and then follow the installation instructions on the website.
To reinstall the driver, follow these steps:
Press the Windows logo key + R to open the Run dialog box.
Type devmgmt.msc in the Run dialog box, then press Enter. If you are prompted for an administrator password or for a confirmation, type the password, or select Allow
In Device Manager, expand DVD/CD-ROM drives, right-click the CD and DVD devices, and then select Uninstall.
When you are prompted to confirm that you want to remove the device, select OK.
Restart the computer.
After the computer restarts, the drivers will be automatically installed.
If your problem is not solved, try the next method.
Method 4: Remove and reinstall IDE/ATAPI drivers
To remove and reinstall IDE/ATAPI driver, follow these steps:
From Start, search for Device Manager. Open Device Manager from the search results, and select the View menu. Choose Show Hidden Devices.
Expand IDE/ATAPI Controllers, and then:
Select and right-click ATA Channel 0, and then click Uninstall
Select and right-click ATA Channel 1, and then click Uninstall
Select and right-click Standard Dual Channel PCI IDE Controller, and then click Uninstall
If there are additional entries, right-click them and then choose Uninstall
Reboot the device.
After the computer restarts, the drivers will be automatically installed.
If your problem is not solved, try the next method.
Method 5: Fix corrupted registry entries
This problem may be caused by two Windows registry entries that have become corrupted. To use Registry Editor to delete the corrupted Registry entries, follow these steps:
Press the Windows logo key + R to open the Run dialog box.
Type regedit in the Run dialog box, then press Enter. If you are prompted for an administrator password or for a confirmation, type the password, or select Allow
In the navigation pane, locate and then select the following registry subkey:
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass{4D36E965-E325-11CE-BFC1-08002BE10318}
In the right pane, select UpperFilters.
Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 7.On the Edit menu, select Delete.
When you are prompted to confirm the deletion, select Yes.
In the right pane, select LowerFilters.
Note If you do not see the LowerFilters registry entry, go to the next method.On the Edit menu, select Delete.
When you are prompted to confirm the deletion, select Yes.
Exit Registry Editor.
Restart the computer.
Note: To use this method, you must be logged on to Windows as an administrator. To verify that you are signed in as an administrator, bring up the Control Panel, select User Accounts, and then choose Manage User Accounts.
Important:
Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.
After trying this method, some apps, such as CD or DVD recording software, might not work correctly. If so, try uninstalling and reinstalling the affected app. Check with the creator of the app to see if there is an updated version.
If your problem is not solved, try the next method.
Method 6: Create a registry subkey
To create the registry subkey, follow these steps:
Press the Windows logo key + R to open the Run box.
Type regedit in the Run box, then press Enter. If you are prompted for an administrator password or for a confirmation, type the password, or select Allow.
In the navigation pane, locate the following registry subkey:
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesatapi
Right-click atapi, point to New, then select Key.
Type Controller0, and then press Enter.
Right-click Controller0, point to New, and then select DWORD(32-bit) Value .
Type EnumDevice1, and then press Enter.
Right-click EnumDevice1, select Modify....
Type 1 in the Value data box, and then select OK.
Exit Registry Editor.
Restart the computer.
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Notes
To use this method, you must be logged on to Windows as an administrator. To verify that you are signed in as an administrator, bring up the Control Panel, select User Accounts, and then choose Manage User Accounts.
This method should be used on Windows 7, Windows 8 or 8.1, or Windows 10 version 1507. The issues fixed by this method shouldn’t occur in Windows 10 1511 or later.
Important: Follow the steps in this method carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.
The following screen shots indicate the typical installation and configuration sequence for the Dialogic System Release 5 software under Win 2000.
NOTE: These instructions are offered as a guide only. Please contact Dialogic for additional information and any changes. Please be aware that these instructions represent just one install method and may not be suitable for all machines and software configurations.
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Section 1: Install the hardware
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Install ISA Dialogic Card
Dialogic ISA voice cards have jumper switches for setting the hardware interrupt level (IRQ) and base memory address segment. When fitting these Dialogic voice cards, it is essential to choose a hardware interrupt level and base memory address segment that do not conflict with existing equipment installed in your PC.
How to check for un-allocated IRQ and memory on Windows NT:
- From the Start menu, select Programs, then Administrative Tools, then Windows NT Diagnostics.
Press the Resources tab.
Press the IRQ button to view currently allocated IRQs.
Press the Memory button to view currently allocated segments.
How to check for un-allocated IRQ and memory on Windows 2000/XP:
- From the Start menu, select Programs, then Accessories, then System Tools, then System Information.
Expand the Hardware Resources folder.
Press the IRQs folder to view currently allocated IRQs.
Press the Memory folder to view currently allocated segments.
Having identified suitable free IRQ and memory address, configure the card by setting the jumpers and switches located on the card. IRQ 5 is usually a good choice, the base memory address can usually be left at the default D000.
1) After fitting the Dialogic ISA voice card, re-start the PC.
2) Start the Dialogic Configuration Manager: From the Start menu, select Programs, then Dialogic System Software, then Dialogic Configuration Manager.
3) Connect to the local computer.
4) Auto card detection will begin.
5) The ISA card will not be auto detected. Select Add-Device from the Action Menu.
6) Select the voice card model.
7) Give the voice card a name or number.
8 ) Setup the correct IRQ and memory values. (May need to double-click on the displayed voice card icon first)
9 ) Set the country parameter to the correct value.
10) Select Start-Service from the Service menu. The service will take up to 30 seconds to start.
11) From the Service menu, select Startup-Mode, then Automatic.
Install PCI Dialogic Card
Dialogic PCI voice cards have a small rotary switch (on the circuit card), which sets the board number. If this is the first Dialogic voice card in the PC, set the board number to 1. Plug the Dialogic voice card into any available PCI slot on the PC mother board.
1) After fitting the Dialogic PCI voice card, re-start the PC. The 'Found New Hardware Wizard' will be displayed. Press Next.
2) Select the 'Search for a suitable driver' option.
3) Select only the 'Specify a location' option.
4) Browse to the Dialogic installation directory's DRVR subdirectory, Press Next.
5) The correct Dialogic card name should be displayed. Press Finish.
6) Start the Dialogic Configuration Manager: From the Start menu, select Programs, then Dialogic System Software, then Dialogic Configuration Manager.
7) Connect to the local computer, auto card detection will begin.
8) Check if the voice card has been auto-detected.
9) Double click on the voice card icon and set the country parameter to the correct value.
10) Select Start-Service from the Service menu. The service will take up to 30 seconds to start.
11) From the Service menu, select Startup-Mode, then Automatic.
If the card is not detected, or the model is displayed as ????, do the following:
Reboot the PC
Enter the system BIOS
Disable 'Plug & Play' and/or disable ACPI
Repeat steps 7 to 9 above
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Section 2: Install Dialogic Software
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1) Run the Dialogic SR5 program and select the 'custom' installation option.
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2) Make certain that the TAPI component of the Dialogic drivers is selected as part of the install.
3) Select 'GlobalCall' (This will set the software to use GlobalCall but does not install all of the GlobalCall software. You must remember to install GlobalCall separately below. )
4) For Analog cards for each of the next two dialog boxes, select no options
For digital cards (i.e. T1, E1) Consult the Dialogic documentation for the correct options for your installation. (Please use T1 robbed bit as it does not appear that PRI supports TAPI. If you will be using the SC Bus to connect multiple cards together then you will need to select the SCx option also.)
5)Complete the installation
6) Reboot
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Section 3: Configuring the Dialogic Drivers
********************************************************
Start 'Dialogic Configuration Manager (DCM)' from the Start Menu. The first time you run DCM, you may see a 'computer name' dialog box. Select 'local' and hit the 'connect' button. Once DCM is up:
When using an ISA board (or board with jumpers):
1) Select the menu option 'Action | Add Device' 2) Select your Dialogic board
3) Set the Address and IRQ to match the setting on the hardware.
4) See 'Installing the Dialogic Hardware'
5) Select the menu option 'Service | Startup Mode | Automatic'
6) Close Dialogic Configuration Manager
7) Reboot the computer.
When using a PCI board (or board with NO jumpers):
The Dialogic board should automatically be detected and be on your screen
1) Select the menu option 'Service | Startup Mode | Automatic'
2) Close Dialogic Configuration Manager
3) Reboot the computer.
Note: After that, you can run one of the Dialogic Sample Programs such as 'Multi-Threaded Voice' or 'Synchronous Multi-threaded' to verify that the board is installed properly.
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Section 4: Installing Service Pack 1 (SP1)
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1) Check the link below for the latest service pack: http://resource.intel.com/telecom/support/releases/winnt/Sr511/index.htm.
2) Download the latest service pack.
3) Run setup to install.
4) Then reboot again.
****************************************************************
Section 5: Installing and Configure GlobalCall
(Only if using digital cards)
****************************************************************
Installing GlobalCall
NOTE: Checking GlobalCall in the main software setup above just selects the option to use GlobalCall. Both of these steps are important. You must install the GlobalCall software separately here.
1) Run Setup
2) Click on Custom
3) Select your location. In the US that would be North American protocols.
4) Also select online documentation
5) Select All protocols (US and Mexico)
6) Click OK on through
7) Restart again
Configure GlobalCall
1) Use Notepad to edit 'ProgramFilesDialogicCfgicapi.cfg'
2) Edit the line for parameter $14 to look like this:
- $14 Disable DTI Wait call function ( 1=YES, 0=NO ) : 1
You may also edit parameter $11 and change the '0' to a '1' to enable debug logging. But remember to turn it off when you get things working!
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3)Save and close
For Wink Start:
1) Use Notepad to edit 'Program FilesDialogicdataSPANDTI.PRM'
- Find the line with the string ';000C', remove the semicolon and change it to be '000C 30'
Go to the end of the file and append the following 2 lines:
0014 01 ; ESF framing
0020 01 ; B8ZS
2) Save and close
3) Open the Dialogic Configuration Manager (DCM) and stop services if they are running
4) Select the board you wish to configure and repeat for all boards
5) Select the 'misc' panel
6) Click on ParametersFile
7) Under the value, enter 'spandti.prm'
****************************************************************
Section 6: Configuring the Dialogic TSP
****************************************************************
1. Run the Telephony applet in the Control Panel:
- A. Click Start.
B. Point to Settings.
C. Click Control Panel.
D. Double-click Telephony.
Note: For Windows 2000/XP, click the Phone and Modem options icon.
2. Click the Telephony Drivers tab. (Note: For Windows 2000/XP, select the Advanced tab.)
3. If the Dialogic Service Provider for NT does not appear in the Telephony Drivers tab, do the following to add it:
- A. Click Add to display the Add Driver dialog.
B. Click the Dialogic Generation 2 Service Provider for NT to select it (if it is not shown, restart your PC and try again).
C. Click Add. The Dialogic TAPI driver (TSP) Configuration dialog is displayed.
4. Click Detect Boards to update the list of Dialogic board channels (dxxxB1C1 is board 1 channel 1). The list is updated to match the configuration that was most recently started. You can click Help to access on-line help for the TSP configuration.
5. Click on the 'Advanced' button causing the 'Configuration Service' dialog box to appear. It allows setting of the the number of rings after which the call should be reported, definition of disconnect/busy tones which are used by your telephone network, and the commands used by the PBX to transfer calls correctly. For more information please see also: Call parameters configuration, Configuring Call Transfers and Conferencing and Disconnection Detection
6. Click OK to close the Dialogic TSP Configuration dialog.
After installation use the Dialogic Configuration Manager to configure and start the board.
****************************************************************
Section 7: Installing the Dialogic TAPI Wave Driver
****************************************************************
1) Go to the Start Menu->Settings->Control Panel->Add/Remove Hardware to start the Add/Remove Hardware Wizard
Click Next.
2 ) Select Add/Troubleshoot a Device and click Next.
Windows will attempt to find any new plug and play devices. It should find none. Select 'Add a new device' and click Next.
3) Select 'No, I want to select the hardware from a list' and click Next
4) Select 'Sound, video and game controllers' and click Next
5) Click 'Have Disk' and browse to the 'Program FilesDialogicLIB' directory.
6) 'Select the 'Oemsetupfile' and click open. Then click OK on the next screen.
7) Select the 'Dialogic WAVE driver 1.X' and click Next.
8) Click Next. You will receive a warning that a digital signature is not found. Click Yes to continue the installation.
If asked for path to 'dlgwave.dll' it should be found in Windows' 'System32' directory, else it is also available in the 'Program FilesDialogicLIB' directory.
9)Restart the computer for the changes to take affect
See here for step-by-step guide with screenshots.
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Note: The default wave format in our demo samples is PCM, 16bits, 8kHz, Mono which may not work in some of the Dialogic cards. If so, please use the PCM, 8bits, 11Khz, Mono wave files that many Intel / Dialogic cards support natively. Download our wave file in this format at 11khz8bitsmono.
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The old cards such as ProLine/2V, D/41E, D/41ESC, D/21D, D/41D, D/21H, D/41H only support wave files in u-LAW, 8kHz, 8bit, Mono format, so please using these wave files in 'demowave_u-law' directory instead of the 'demowave_pcm'.