Capture devices enable a computer to accept HDMI or SDI input from sources such as camcorders and D-SLRs.

Aug 09, 2013 What I did to fix this: Go into device manager, find your elgato & delete the driver (trust me). Disconnect & reconnect your elgato and when the drivers fail to install, use windows updates to find the driver. Took me 10 minutes & I'm recording as I type this! Does Elgato Game Capture HD device support USB 2.0 or USB 3.0? Are other USB device getting recognized on your computer? Did you try to connect Elgato Game Capture HD device cable on a different USB port? Did you try to connecting the Elgato Game Capture HD device cable of a different computer?

Input mapper

The HDMI port on most computers is output-only and will not accept video input. USB cables that come packaged with cameras are generally intended for file transfer and most cameras do not allow for live video monitoring via USB.

Capture devices can be external devices that deliver HDMI or SDI sources into the computer over Thunderbolt or USB, or internal cards installed into an available PCI slot on a desktop PC that allow HDMI or SDI sources to be connected to the computer directly.

Support for Capture Cards

If you need help with using the Capture card in Wirecast, we ask that you contact the manufacturer as the 1st point of support. It’s possible that you need certain drivers or recommended settings to make it work with Wirecast, and they can best assist you with this.

  • Elgato Support (Windows only)

You may also able to find other users who found success with specific capture cards on the Wirecast Support Forum. Note: Telestream Support is unable to officially support any of the following capture cards. We will make every effort to assist you, but you may be asked to use the above resources.

Devices listed below provide information on their supported driver and the interface required to connect to a computer running Wirecast.

A device driver is a computer program that operates or controls a particular type of device that is attached to a computer.

  • Source SDK drivers make a direct connection between a particular capture card’s SDK and the Wirecast SDK. It enables a fully optimized workflow with minimal middle-man services. Blackmagic and Magewell integration is maintained by Telestream, AJA integration is maintained by AJA.
  • UVC/DS/AVF drivers utilize operating system “traffic directors” and “service negotiators” to negotiate and manage connections. This adds to potential for issues to occur and potentially introduce inefficiencies. Devices using these drivers should work with Wirecast unless there are problems with the manufacturer’s driver. UVC devices use the universal driver found within both Mac and Windows operating systems. DirectShow (Windows) and AV Foundation (Mac) drivers make connections to the multimedia framework their particular operating system uses to handle video-related tasks.
ManufacturerCapture DeviceSourceSDKUVC/DS/AvfInterface
AJAIo 4KThunderbolt 2
Io 4K +Thunderbolt 3
Io ExpressThunderbolt 2
Io XTThunderbolt 2
KONA 1PCIe
KONA 3GPCIe
KONA 4PCIe
KONA HDMIPCIe
KONA IPPCIe
KONA LHe PlusPCIe
KONA LHiPCIe
U-TapUSB 3
AverMediaDarkCrystal 110 (CD110)PCIe
DarkCrystal 750 (CD750)USB 3
Live Gamer HD (C985)PCIe
Live Gamer HD 2 (LGHD2)PCIe
Blackmagic DesignDeckLink 4K Extreme 12GPCIe
DeckLink Duo 2PCIe
DeckLink Mini RecorderPCIe
DeckLink Quad 2PCIe
DeckLink Quad HDMI RecorderPCIe
DeckLink SDI 4KPCIe
DeckLink Studio 4KPCIe
Intensity Pro 4KPCIe
Intensity Shuttle ThunderboltThunderbolt 2
UltraStudio 4KThunderbolt 2
UltraStudio 4K ExtremePCIe, Thunderbolt 2
UltraStudio 4K Extreme 3PCIe, Thunderbolt 3
UltraStudio 4K MiniThunderbolt 3
UltraStudio HD MiniThunderbolt 3
UltraStudio Mini RecorderThunderbolt 2
Web PresenterUSB 2
Bluefish444Epoch 4K NeutronPCIe
Epoch 4K Supernova S+PCIe
ElgatoGame Capture HD60
Windows only
USB 2
GameCapture HD60 S
Windows only
USB 3
Game Capture HD60 Pro
Windows only
PCIe
EpiphanAV.io HDUSB 3
AV.io SDIUSB 3
DVI2PCI-EPCIe
DVI2USB 3.0USB 3
SDI2USB 3.0USB 3
InogeniDVI to USB 3.0USB 3
HDMI to USB 3.0USB 3
SDI to USB 3.0USB 3
Share 1USB 3
Share 2USB 3
Share 2UUSB 3
VGA to USB 3.0USB 3
MagewellPro Capture AIOPCIe
Pro Capture Dual DVIPCIe
Pro Capture Dual HDMIPCIe
Pro Capture Dual SDIPCIe
Pro Capture DVIPCIe
Pro Capture HDMIPCIe
Pro Capture Mini HDMIPCIe
Pro Capture Mini SDIPCIe
Pro Capture Quad HDMIPCIe
Pro Capture Quad SDIPCIe
Pro Capture SDIPCIe
USB Capture HDMIUSB 3 / USB 2
USB Capture HDMI PlusUSB 3 / USB 2
USB Capture SDI PlusUSB 3 / USB 2
USB Capture DVI PlusUSB 3 / USB 2
USB Capture SDIUSB 3 / USB 2
Osprey260ePCIe
460ePCIe
811ePCIe
815ePCIe
816ePCIe
820ePCIe
821ePCIe
825ePCIe
827ePCIe
840ePCIe
845ePCIe
USB 3 Video CaptureUSB 3

Telestream is continually testing and qualifying new devices. Once verified, they will be added to this “Capture Card Support” list. Devices not listed may work with Wirecast, but if they are not officially qualified, our technical Support Staff may not have the information necessary to troubleshoot. In these cases, please refer to the Wirecast Support Forum.

eyetv 4 (64-bit) MAC version

Welcome to EyeTV 4.0.0 (8524)

What’s new this release?

  • Improve general stability and performance
  • Fixed inability to recognize old devices issue
  • Fixed the presence of popup windows when launching eyetv in Big Sur.
  • Fixed disapperance of added markers issue when re-launching eyetv

System (minimum requirements)

Operating system: macOS 10.14 or higher
Processor: Intel Core i5 2,5 GHz CPU or better
System memory: 4 GB RAM or more

For a relaxed television experience, we continuously improve our eyetv 4 software. Therefore, please check for updates regularly or visit or software page here.

Download eyetv 4 version 4.0.0 (8524)

*Please note that a license key is required to activate the software. The key will be provided to you when purchasing the software license or one of our eyetv products.

eyetv 3 (32-bit) MAC version

Welcome to EyeTV 3.6.9 (7528) – Update

What’s new this release?

  • General improvements in performance & stability
  • Update Eyetv EPG Premium Service North America (USA & Canada)
Capture

System (minimum requirements)

Operating system: macOS X 10.9 – macOS 10.14
Processor: Intel Core i5 2,5 GHz CPU or better
System memory: 4 GB RAM or more

With eyetv 3.6.9 (7528) we offer our customers a software update that optimizes stability and functionality of eyetv 3.6.9. In addition, the new eyetv 3.6.9 (7528) welcomes eyetv plus, a highlight for everyone who loves watching series and movies!

For a relaxed television experience, we continuously improve our eyetv 3.6.9 software. Therefore, please check for updates regularly or visit or software page here.

Download eyetv 3 Version 3.6.9 (7528)

*Please note that a license key is required to activate the software. The key will be provided to you when purchasing the software license or one of our eyetv products.

EyeTV lite (32-bit) MAC version

Welcome to EyeTV lite 1.4.3 (7526) DVB-T2 HD HEVC – Update

What’s new this release?

  • Enhanced performance and stability
  • Improved DVB-T2 HD AAC
  • Support for the EyeTV T2 lite and EyTV T2 Hybrid for DVB-T2 HD
  • Less processor and memory demanding decoding for DVB-T2 HD HEVC H.265 on Mac, which is the new standard in Germany as of the 29th March 2017
  • General improvements
  • Important note: please execute a new channel scan
  • Important note: DVB-T/T2/T2 HD reception may vary due to your location. An external roof antenna may be necessary.

System (minimum requirements)

Operating system: macOS X 10.9 – macOS 10.14
processor: Intel Core i5 2,5 GHz CPU or better
System memory: 4 GB RAM or more

Even though tests from May 2016 to the 28th March of 2017 were successful, Geniatech / EyeTV had to find out that the new technical circumstances of DVB-T2 HD as of the 29th March of 2017 did not match those of the almost one year test period.

Based on the new technical conditions big parts of quality assessment and decoding software had to be rewritten, newly structured and adapted to the new conditions. We do feel responsible for the occurring problems of our customers that occurred during the switch and are thankful for your patience and your forgiveness.

To help our customers as fast as possible eyetv lite 1.4.3 (7517) has been released immediately after the necessary quality assessment. With eyetv lite 1.4.3 (7520) we offer our customers a software update that optimizes stability and functionality of eyetv lite 1.4.3. In addition, the new eyetv lite 1.4.3 (7520) version fixes the audio issue (Dolby 5.1/ AAC on TV) that occurred when watching the channels “das Erste HD” and “Arte HD”.

For a relaxed television experience, we continuously improve our eyetv lite 1.4.3 software. Therefore, please check for updates regularly or visit or software page here.

Download eyetv 3 lite 1.4.3 (7526) HEVC

*Please note that a license key is required to activate the software. The key will be provided to you when purchasing the software license or one of our eyetv products.

Welcome to eyetv 4 windows 4.5.0.0

What’s new in this release?

  • Update: Eyetv Plus, the YouTube of the German catch-Up media libraries is now included (no subscription for eyetv 4 Windows customers, just for free & just go with it) – you save 19,95 Euro)
  • Stability and performance improvement
  • Optimizations for the latest Windows 10 versions
  • Supports all TV tuner solutions from any brand manufacturer (driver required)

System Requirements

  • Windows: Intel Core i5 CPU or higher, Windows 10 or later
  • 4 GB RAM, built-in USB 2.0 port

Important note

In order to receive DVB-T2 HD 1080p/50 & 1080i HEVC/ HDTV support, windows 10 as well as a 2.5 GHz Intel Core i5 processor (or comparable Ryzon CPU), with 4GB RAM is required.

This software currently only supports the Eyetv tuner products

  • Eyetv T2 lite Windows Edition DVB-T/T2 HD HEVC
  • Eyetv T2 lite Mac/Windows DVB-T/T2 HD HEVC
  • Eyetv T2 Hybrid DVB-T/T2 HD HEVC + DVB-C (cable TV)
  • Eyetv Hybrid DVB-T + DVB-C (cable TV)
  • Eyetv Netstream 4C DVB-C (cable TV)
  • Eyetv Netstream 4Sat DVB-S/S2
  • all TV tuner solutions from any brand manufacturer (driver required)

Installation

If this is the first time you have launched the eyetv 4 windows, you will be asked to enter an activation key you received with your eyetv T2 lite windows edition.

Once you have activated the eyetv 4 windows, a setup assistant will guide you through the setup and configuration of the Teyetv 4 windows. You should complete each step of the eyetv 4 windows setup assistant. When prompted, please select your country and let the eyetv 4 windows auto-tune for channels.

Keep your activation keys in a safe place in case you need to reinstall the eyetv 4 windows software.

*Please note that a license key is required to activate the software. The key will be provided to you when purchasing the software license or one of our eyetv products.

Latest Total TV Player for your Windows

What’s new in this release?

  • Support for Windows 10
  • Miscellaneous improvements & bug fixes

System Requirements

  • Windows: Intel Core CPU, Windows 7 or later
  • 4 GB RAM, built-in USB 2.0 port

Important note

In order to receive DVB-T2 HEVC 1080i HEVC HD/ HDTV-Support 1080p/50 Windows 8 as well as a 2.5 GHz Intel/AMD Core Duo processor (or comparable), with 4GB RAM is required.

Download Elgato Input Devices Driver Win 7

Installation

Elgato Video Capture Driver Download

If this is the first time you have launched the Total TV Player, you will be asked to enter an activation key you received with your EyeTV Product.

Once you have activated the Total TV Player, a setup assistant will guide you through the setup and configuration of the Total TV Player. You should complete each step of the Total TV Player setup assistant. When prompted, please select your country and let the Total TV Player auto-tune for channels.

Output Devices Of Computer

Keep your activation keys in a safe place in case you need to reinstall the Total TV Player software.

Elgato Driver Download Windows 10

In order to update the driver, please visit this site.